Frequently
asked
questions
Is the fragrance hypoallergenic?
The fragrance is not designated as hypoallergenic. As with any fragrance product, individual sensitivities may vary. If you have known fragrance sensitivities or allergies, we recommend reviewing the ingredient list before use.
What is your return policy?
All fragrance sales are final. We are unable to accept returns or exchanges.
Do you ship internationally?
At this time, we ship within the United States only. International shipping is not currently available.
Do you offer express shipping?
Express shipping may be available for an additional fee. Available shipping options and rates will be shown at checkout.
Does the fragrance contain natural ingredients?
Yes, the fragrance is formulated using a combination of natural and synthetic fragrance ingredients, selected to achieve the desired scent, performance, and quality.
Does the fragrance meet industry safety standards?
Our fragrance formulations are IFRA compliant, which ensures they meet global safety standards based on rigorous toxicological assessments done by the Research Institute for Fragrance Materials and their independent Expert Panel of reviewers.
What is your approach to sustainability?
We are committed to responsible practices across fragrance development and production. Our manufacturing partner Osmo adheres to best practices and industry standards, as members of Research Institute for Fragrance Materials and Fragrance Creators Association. Osmo has never tested their fragrances on animals.
Is this product made in the United States?
Yes, the fragrance is made in the United States.
Contact Us
Email us at psbysai@pivotprojects.com